Home / Return conditions

Return conditions

You may return any item within 7 working days , provided that the product is complete and unused , undamaged and in their original and undamaged packaging .
Coats , martingale collars , hats and hags must be clean ( no hair ) and be in new condition and be . Not worn out.

You are responsible for the return shipping , including the associated postage .
If you want to make the return scheme, please send your return with sufficient postage to: Galgo Shop Boaz , Antilopspoor 630, 3605 XJ Maarssen . Then ( depending on your wish) we send you the desired exchange item ( if available ) , or we will refund the purchase price within 30 days after receipt of the return back to your designated bank account .

You are not completely satisfied with your order ?
From the moment you receive the product at home , you have the right , without giving any reason to return it. The ( unused ) item for seven days If you are in this so-called trial period has announced to send the product back your money will be refunded within thirty days .
You are responsible for the cost of return shipping . You are also responsible for loss or damage to the product . Therefore it is wise to send with return receipt to avoid problems. Afterwards the return.

The above does not apply to products that are specially made for you . Following this, if the product does not meet your requirements ensures Galgo Shop Boaz for a replacement product .

What should you do ?
– Send an email to Galgo Shop Boaz containing the invoice number
– The returned product must not be used or damaged .
– Pack so that any damage during return shipment will prevent unused and undamaged product
– Include in the e- mail the bank account number to which the purchase price can be refunded

Products can be returned to the address below :
Galgo Shop Boaz
Antilopespoor 630
3605XJ Maarssen